DEWI, Isti Riana; FITRIANA AYU LESTARI, Ni Wayan; PUSPITARINI, Dewi Anggun. Pemulihan Layanan Melalui Customer Affection Pada Kepuasan Penanganan Keluhan Mitra Pengemudi Online. Jurnal Maneksi (Management Ekonomi Dan Akuntansi), [S. l.], v. 10, n. 1, p. 34–42, 2021. DOI: 10.31959/jm.v10i1.642. Disponível em: https://www.ejournal-polnam.ac.id/index.php/JurnalManeksi/article/view/642. Acesso em: 5 nov. 2026.